Professional Barperson's Qualification (PBQ)
These Two Modules Combine To Form The Professional Barperson's Qualification.
These Two Modules Combine To Form The Professional Barperson's Qualification.
| MODULE ONE: Award In Responsible Alcohol Retailing |
MODULE TWO: Customer & Drinks Service Certificate |
| The strengths & effects of alcohol |
Preparing the bar for service |
| Alcohol retailing & the Licensing Act 2003 |
Serving procedures |
The law regarding children & young people |
Clearing, cleaning & closing procedures |
Fulfilling your social & legal responsibilities |
Maintaining customer care |
Social & Legal responsibilities - Dealing with drunken customers |
Maintaining working relationships |
Strategies for recognising, dealing with & preventing violence |
Selling skills |
|
Payment & Security |
Training delivered outside of East Yorkshire will attract travelling expenses and may require the provision of overnight accommodation and subsistence expenses. Please telephone us to discuss: 01482 221 356