ILM level 5 Award in Management

The Professional Manager

For practising or aspiring Middle Managers, Departmental & Senior Managers and Small Business owners.

Course Content

• Understanding the management role
• Cost, benefit & risk analysis
• Organisational stakeholders goals
• Problem solving & decision making
• Effective managerial styles & characteristics
• Managing continuous improvement
• Interpersonal & communication skills
• Developing effective customer relationships
• Personal development planning
• Managing & assuring quality
• Leading innovation & change

Duration

One 3 hour session per week for 16 weeks. Supported by 2 hours individual tutorial time per delegate.

Location

Hull City Centre training venue

Courses can also be delivered in-house on client premises for groups of 6 or more

Cost

£1225 + VAT per delegate

To discuss or to book this training course please contact us