Managing Grievance

This one day course is designed to improve and develop skills associated with managing grievance & discipline.

Course Content

• Resolving Conflict
• Essential records
• Fair discipline
• Handling grievances
• Current employment legislation
• Managing with integrity
• Commonplace causes
• Building effective working relationships
• Designing policy & procedures
• Disciplinary interviewing

Duration

One day programme 9:30AM - 4:30PM

Location

On client's own premises or an external training venue at additional cost, if preferred

Cost

£750 + VAT group rate for up to 12 delegates

To discuss or to book this training course please contact us