Effectively Managing Work Related Violence & Aggression

This one day course is designed to develop delegates' skills in managing work related violence and aggression. Programmes are tailor made to suit the specific client needs.

Course Content

• Defining the problem
• Diffusing violent situations
• Current legislation
• Psychological preparation
• Powers under the law
• Evasion and escape
• Spotting the dangers
• Self protection
• Avoiding confrontation
• Physical skills
• Lone working
• After effects of confrontation
• Home visiting
• Supporting & assisting victims
• Interview room safety
• Introduction to drink & drugs

Duration

One day programme 9:30AM - 4:30PM.

Location

On client's own premises or an external training venue at additional cost, if preferred.

Cost

£750 + VAT group rate for up to 12 delegates

To discuss or to book this training course please contact us