Customer Drinks Service Certificate

Ideal for both Licensees and staff, this programme provides information and practical, hands-on training for improving customer drinks service skills. This module makes up one half of the Professional Barperson's Qualification (PBQ).

Course Content

• Preparing the bar for service
• Maintaining working relationships
• Serving procedures
• Selling skills
• Clearing, cleaning & closing procedures
• Payment & Security
• Maintaining customer care

Duration

One day programme with examination at the end of the day.

Location

At one of our BIIAB approved examination centres in Hull City Centre

Cost

£125 + VAT per delegate. This includes BIIAB registration, examination, certification & handbook, plus lunch and refreshments.

To discuss or to book this training course please contact us