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Date posted: 03/01/2014

ILM Award in Leadership & Management Skills

Our first open course for Supervisors, Team Leaders, Managers and Small Business Owners will begin on Wednesday the 22nd of January.

Please email Nick Bardsley nick@springfieldtraining.com to register your interest

The Effective Manager ILM Level 3 Award in Leadership and Management Skills

The Effective Manager ILM Level 3 Award in Leadership and Management Skills is a National Qualification for Supervisors, Team Leaders, Managers & Small Business Owners which develops knowledge, skills and attitudes relevant to the realities and practicalities of the management role

The course is ideal for practising or aspiring Supervisors, Managers & Small Business Owners who are either new to the role or who are experienced but have not had the benefit of a structured programme of management training

Key Benefits to you and your business

  • Develop key leadership and management skills & techniques to enhance you and your business or organisation
  • Gain an increased understanding of your responsibilities, level of accountability and your personal value
  • Gain skills in building effective working relationships which promote knowledge, understanding and teamwork
  • Increase your skills of problem solving, learn new decision making techniques and how to manage improvement projects
  • Improve your interpersonal & communication skills
  • Learn how to make powerful presentations
  • Become a skilled 'delegator'

Course Content

  • Organising & Delegating
  • Solving Problems & Making Decisions
  • Analysing Problems & Their Causes
  • Generating Options & Alternatives
  • Cost/Benefit Analysis
  • Continuous Improvement
  • Providing Quality to Customers
  • Managing Projects
  • Implementing Change
  • Understanding & Improving the Communication Process
  • Giving Briefings and Making Presentations
  • Leadership & Building an Effective Team


10 Week Programme (10 Sessions of 3 hours per week ... each Wednesday morning from 9.00am until 12.00 noon) held at our offices in Hull City Centre