Staff Safeguarding Group Conference 20.04 12
Keith Dawick our Senior Training Consultant in Conflict Management Training and myself were delighted to attend the North East Area Staff Safeguarding Group Conference delivered by The British Transport Police yesterday in York
This was the first conference held by the group since its formation in 2009 and which clearly demonstrated the fantastic degree of progress the group has made for the benefit of rail staff and customers alike.
Keith is currently delivering Conflict Resolution Training to staff of First Hull Trains and London Tramlink and Springfield is keen to partner the SSG to assist with the continued sharing of good practice and to work effectively with our customers
Our feeling was that the way in which the British Transport Police have consulted and collaborated with Train Operating Companies really sets the bar in terms of partnership working to make a really positive difference.
To get an overview of the work of the SSG please click the following link: