Apprentice Achievements

Introduction to Emotional Intelligence

Business Skills

This course will introduce the concept of emotional intelligence and look at how you can use it in effective and meaningful ways. It will examine the difference between emotional intelligence and IQ and dispel some of the myths surrounding emotional intelligence.

It contains a sections on the advantages and disadvantages of using emotional intelligence and considers the biological purpose for emotions and how best to manage them. Finally it will highlight the role played by emotions in the workplace and provide practical advice including tips for using emotional intelligence to deal effectively with emotions in situations that can arise in the workplace.

Price: £65 (EXCL VAT)

Duration: 50 minutes

*The course duration is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions

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